“Judi’s Professional Lawn Care does what they say they will do. My yard looks better for their efforts. My yard is VERY small so cost maybe is a bit too much. I don’t know. Other firms may change the same. Bottom line: yard looks good.”


FAQ


Q. Where are we located?

A. We are at 7762 Wall Triana Highway in Harvest. Take Wall Triana North of Highway 72. Go about 5 miles, past Capshaw, Pine Grove and Nick Davis. Turn Left into Harvest Monrovia Business Center. We are in Unit 22, almost at the end. You can also go to the contact page of this web site and there is a map showing you our location.

Q. What are the hours of the business?

A. The lawn technicians work from 6:30 a.m. to 4:30 p.m. Monday through Thursday. If one of those days is a bad weather day, then Friday becomes a workday. Frequently – in pretty weather – the technicians will choose to work on Friday to help us catch up after a lot of bad weather days. However, this is their choice so most weeks we do not have a technician available on that day. The office is normally open from 8 to 5. There is a message machine to take our calls in case all lines are busy or if we are meeting with a customer. This message machine is on 24/7, so you can leave us a message after hours and on week-ends. We will return your call as soon as we return to the office. You can also send us emails 24/7; they come directly to my inbox. I check my inbox each week day morning as soon as I come in (8 a.m.).

Q. Why do I get a message machine sometimes when I call?

A. On most days office staff is in the office from 8 to 5. However, we receive many calls all day from our customers, prospective customers, vendors, etc. A call may take only a few seconds or it may last for 15-20 minutes. We will always give the caller as much time as he or she needs to cover the reason for the call. In addition, as with many small businesses, there may be times when we are making bank and tax deposits, buying supplies, meeting personally with suppliers or customers here in the office or merely on a lunch break. At any time, you are welcome to leave a detailed message and one of us will return your call as soon as possible. The message machine is on 24 hours a day so you can also leave us messages at night or on the week- end and we will return your call on the next work day.

Q. Why should I use a lawn care service when I can buy chemicals and do it myself?

A. If you estimate the cost of products, your time, energy, and the cost of equipment to apply the treatment, you will spend a lot of time and money by doing it yourself. We continually research and evaluate our treatments and our schedule in order to apply the appropriate products at the most beneficial time of year. There is no guarantee that the products YOU buy will work or give you the results you expect. You will have to pay more to re-treat at your own expense. We guarantee our treatments and will come back to re-treat at no charge if you are not satisfied. We can service your lawn for about the same cost you would incur doing it yourself. Best of all, you will have more free time to spend with your families.

Q. Are your treatments guaranteed?

A. Yes. For those customers who are on our full program, each treatment is fully guaranteed until your next treatment is due. If problems come up within 30 days of the treatment, we will return to address the problem. There is never a charge for service calls such as resprays or inspections. However, if a customer chooses to skip any of our treatments, there are no free resprays in between the skipped applications. If the call comes after 30 days, we will move up the next scheduled treatment and address the concern at the same time.

Q. What are my payment options?

A. When you prepay for the year on any or all of the programs, you receive a discount. If there is any reason why you need to cancel during the year, the remainder of the prepayment will be returned to you. Each application payment is due when the service is performed. As a convenience, we leave you an invoice and return envelope. You can pay by mail or by credit/debit card on our website. On this website there is a pay now button that will link you to a secure bank website where the information is encrypted for security. Once that is processed, you can request a receipt be emailed to you from the bank and we will receive an email notification of your payment.

Q. Can I have the bill sent to another address?

A. Yes. Just tell us that you want a different billing address from your service address. We can then mail them or for faster notification, we can email them right after service.

Q. Do I have to sign a contract?

A. No, there are no contracts. We want our customers to remain with us because they want to – not because they have to. Additionally, there is no need to call at the end of the year to renew the services. Once you begin services with us, the services will continue automatically at the beginning of each new year until you notify us that you want to cancel the program.

Q. Do you treat commercial lawns?

A. Yes, although most of our business is residential. A supervisor will be glad to come out and do an estimate if the commercial property is within one of our established routes.

Q. I have small children and pets. Are your treatments harmful to them?

A. We only use materials that are registered and approved by the EPA for their extended use on residential lawns. Also, our Lawn Care Specialists are trained, licensed, and monitored by the State of Alabama Agriculture Department in the proper use and application of all our products.

Q. How long should I wait before I allow my pets or children to go on the lawn? How long should I wait to water or mow the lawn?

A. We recommend that you keep pets and children off the lawn until the weed spray has had time to dry. This is normally 30 minutes to one hour. You can normally water and mow the lawn the following day. We recommend that you water the whole treatment in if it does not rain within a few days to activate the granular pre-emergent and/or fertilizers. The sooner the treatment is watered in, the sooner it will begin to work for your lawn.

Q. How soon after a treatment should my lawn “green-up”?

A. Fertilizer will begin to be taken up into the roots of the grass as soon as it is well watered. This is why it is important to water your grass if you don’t get rain within a few days of the treatment. Since grass requires at least 1 inch of water during the growing season, you will need to water frequently in order to have a pretty green lawn. However, keeping the lawn mowed properly also influences the color of the grass. Remember with warm weather grass, such as Bermuda, it is very important that you mow frequently and keep the grass short. It is necessary for the sun to get to the roots to produce the greening process. If the grass is kept too long, only the tips will turn green. Then when you mow, the green ends are cut off and the remaining grass looks brown. It then takes several more days for the grass to begin to green up again. To avoid this, mow frequently so you are never removing more than 1/3 of the grass blade each time. Bermuda should be kept at 1–1.5 inches. Zoysia should be kept at 1-2 inches and tall fescue at 3-4 inches.

Q. How soon after a treatment should my weeds begin to die?

A. It can take 10-14 days, especially when temperatures are cool or the lawn is under stress. During colder temperatures, the weed kill moves slower through the plants. Remember in a very weedy lawn, the weeds did not all appear at the same time; they accumulated over time. They will not all disappear with one treatment of weed killer. Some of the weeds will die; some may turn yellow and then recover; others may need multiple treatments. In addition, there are some weeds that currently have no herbicides labeled to kill them. However, we continually research herbicide products so we can try new ones once they are approved and released.

The best way to determine how effective the weed treatment was is to mow the yard about a week after the service and see if the weeds then come back up. Continue to mow at least weekly during the growing season. This is healthy for your grass and damaging to the weeds. Weeds are wild creatures, so frequent mowing injures them and makes it more difficult for them to recover. We will work on the weed problem each time we are on your property; frequent mowing helps us with that endeavor.

Q. Why are some weeds easier to get rid of than other weeds?

A. There are annual weeds that grow from seeds that blow into the yard on windy days or are dropped by birds. Applying frequent pre-emergent treatments to stop the seeds from germinating into plants can prevent some but not all of these. Applying one or two weed treatments can generally eliminate those that do germinate.

There are also a group of weeds that are perennial weeds. These are weeds that are already present in the soil and many of them grow from bulbs or nuts underground such as onions, garlic, nutsedge, etc. Other perennials are wild flowers such as violets that may be cherished in a garden but are considered a weed when they invade the grass. Since perennial weeds already exist in the soil, they cannot be prevented from growing – they can only be killed after they appear. When we kill the surface weed, the mother plant will try to send up another. Eventually, after multiple treatments, the underground plant dies. Some perennials, such as onions, are easier to eliminate than others, such as nutsedge. A yard can have literally millions of weed pods or plants imbedded in the soil. Different temperatures and weather conditions can trigger growth patterns. Since the weeds do not all appear at once, it can take several years to clean up the perennial weeds that are present in a yard.

Q. What if the lawn does not become green or there is a problem after the treatment is done?

A. Call or email the office and we will schedule a technician to come out to evaluate and treat the problem. Remember to wait the suggested 10-14 days to allow the original treatment to work properly before you call. This will prevent any damage to your lawn by over treating it. Remember, also, to call within 30 days of the treatment for a free service call. Due to the fact that lawns require service approximately every 5-6 weeks, a call after 30 days will result in our moving up the next regularly scheduled service in order to expedite your next treatment and resolve your problem.

Q. Why isn’t my lawn as green as my neighbors’?

A. There are many variables that affect the color of your lawn. For example:

1. The soil in each yard – one may have better topsoil or may be less compacted.
2. The timing of when each was last fertilized.
3. The amount and timing of the homeowner’s watering of the yard.
4. The mowing practices of each homeowner.
5. The type of grass that each of you have.
6. The amount of sunlight each yard receives.

Our program promotes balanced growth as well as root growth. Green color doesn’t necessarily mean it is healthy. Lawns need a healthy balance between top growth and root growth. Different types of grasses will have slightly different colors. Also, the timing of the treatments, as well as the season, will have an impact on the color. And remember that frequent mowing is necessary for the sun to produce the greening effect.

Q. How often and when should a lawn be watered?

A. During the growing season, a lawn needs water to remain healthy just as humans need water. Experts say one deep watering once or twice a week is far better than frequent short watering cycles. Why? Because if you water frequently, your grass comes to ‘expect’ water to be present and is more likely to stress if it is extremely hot or if you are unable to water for a period of time. In addition, frequent short watering means the roots never have to stretch down for water and a strong root system will not develop. Stretching down will make the roots longer and stronger – just as exercising our muscles strengthens them. Stronger roots will support healthier grass.

A deep watering of the grass means at least an inch of water. The length of time this takes will vary based on how compact your yard is, slopes and the amount of water that is already present in your soil. A good way to find out how long it takes for your yard to get an inch of water is to set an empty can (like a soup or tuna can) under the sprinkler and time how long it takes to accumulate one inch of water in it. You may want to do this in several sections of your yard to determine if there are sections more compact or sloped than others.

Remember that early morning is best. Watering at night means the grass stays damp for long periods of time; this practice is more apt to result in fungus forming on yards during hot summer months. Watering in early morning (like just before sunrise) means the water has time to soak into the soil and then the sun will evaporate the moisture off the grass blades!